The MY SALON Suite Franchise Team

The MY SALON Suite franchise team is the best in the business, and our system will help you be the best in your business.

Providing world-class support isn’t just talk — it’s a promise. Here are the executive managers along with their teams who will guide and coach you through the entire franchise process, from site selection to multi-unit growth.

  • Support for Members

    Members also benefit from support by the MY SALON Suite franchise team. This includes access to an integrated scheduling and payment processing system for the stylists to run their businesses. Members will have access to an online site to buy beauty products to sell to their clients. They also have the option to participate in facility-wide events, such as philanthropic programs and community outreach efforts.

    The MY SALON Suite franchise team offers a program for ongoing training for Members. The business model consists of franchise partners working closely with Members on several levels to run the salon suites. This successful model has been proven time and time again in multiple markets across North America.

Meet Our Executive Team

  • susan boresow

    Susan Boresow

    Susan Boresow is the President of MY SALON Suite. In her role, Boresow is focused on increasing franchisee profitability through effective leadership, innovation, new revenue streams, and operational efficiencies. Prior to joining Propelled Brands, Boresow has held executive positions for some of the best-loved and most-recognized franchise brands including Massage Heights, TITLE Boxing Club, Massage Envy, Pump It Up/Bounce U, Sports Clips, Coldstone Creamery, Godfather's Pizza, and McDonalds. With over 35 years of experience and long-tenured expertise in franchising, she is known for providing business strategies and financial due diligence to help franchisees achieve operational excellence aligned with company mission, values, and goals.

  • Headshot of Andrew Mondy

    Andrew Mondy

    Andrew Mondy is the Vice President of Technology at Suite Management Franchising. Founded in 2012, Suite Management Franchising, LLC® is the established franchising subsidiary of MY SALON Suite® and Salon Plaza®.

    In his current role, Mondy is responsible for planning, implementing, and supporting
    all technology operations to support the staff, franchisees, and members involved with
    Suite Management Franchising. Focusing on leveraging technology to accomplish tasks consistently and at scale, he solicits input from key stakeholders, analyzes potential solutions, and executes implementation projects to ensure user and executive leadership satisfaction.

    Prior to joining Suite Management Franchising, Mondy has held executive leadership positions in both Operations and Technology in growth stage businesses in the Real Estate and Private Equity industries, and has over twenty years’ experience in marketing, communications, and technology support.

  • Headshot of Kelly Westbrook

    Kelly Westbrook

    Kelly Westbrook is Vice President of Supply Chain (SC) & Training at Suite Management Franchising. Founded in 2012, Suite Management Franchising, LLC® is the established franchising subsidiary of MY SALON Suite® and Salon Plaza®.

    In her current role, Westbrook is responsible for facilitating the development of the Supply Chain & Distribution (My Suite Store) for SMF & Franchisee store locations. She is also responsible for facilitating the Training & Education of the SMF network.

    Westbrook brings 30 years of experience and knowledge in salon consulting, sales, distribution and beauty industry education.

  • Headshot of Debbie Keller

    Debbie Keller

    Debbie Keller is the Vice President of Corporate Locations at Suite Management Franchising. Founded in 2012, Suite Management Franchising, LLC® is the established franchising subsidiary of MY SALON Suite® and Salon Plaza®.

    Keller emphasizes strong performance among her corporate team to continually adhere and elevate the brand standards. Debbie’s prior experience in Leadership Management and Franchising provides her the tools to coach and develop the teams to operate highly successful locations. While tasked for profitability of each location, she is focused on financial health and continued growth in recruitment, retention, and revenue. Including occupancy, managing costs, maximizing profit, and delivering a consistent member and guest experience throughout all corporate locations. Debbie and her expert team proudly raise the bar for the organization’s brand standards and continued evolution of Suite Management Franchising.

    Prior to joining Suite Management Franchising, Keller held director positions in the retail and beauty industry, overseeing successful organizational operations. Lead trained, coached and developed a regional team of engaged professionals. Successfully directed and executed company strategic initiatives to deliver top line performances.

  • Headshot of Michaela McIver

    Michaela McIver

    Michaela McIver is the Director of Franchise Operations at Suite Management Franchising. Founded in 2012, Suite Management Franchising, LLC® is the established franchising subsidiary of MY SALON Suite® and Salon Plaza®.

    In her current role, McIver is responsible for supporting Franchise Partners in daily operations, leasing, and retention. She focuses on increasing store occupancies and providing coaching, training, and support through best practices and operational standards.

    Prior to joining Suite Management Franchising, McIver held sales and operations positions in the fitness franchise industry.

  • Headshot of Jill Sullivan

    Jill Sullivan

    Jill Sullivan is the Director of Marketing at Suite Management Franchising. Founded in 2012, Suite Management Franchising, LLC® is the established franchising subsidiary of MY SALON Suite® and Salon Plaza®.

    In her current role, Sullivan is responsible for the development and support of marketing strategies across Suite Management Franchising. Sullivan focuses on developing campaigns and tools to support Franchise Partners in both national brand awareness and local store marketing efforts. Additionally, Sullivan works closely with the Franchise Development team to bring in new Franchise Partners to further grow our Franchise System.

    Prior to joining Suite Management Franchising, Sullivan held various positions in sales and marketing.

  • Photo of Shane Harvey, VP of Construction and Design

    D. Shane Harvey, R.A.

    With 35 years in architecture and project development, D. Shane Harvey has a diverse background that includes architecture, general contracting, and development management. His global experience spans the United States, Asia, the Middle East, South America, Mexico, and Canada, working with brands like Outback Steakhouse, Wal-Mart, and Starbucks.

    Harvey has managed budgets, schedules, and logistics for numerous store openings and brand rollouts. Recently, he has focused on the hospitality sector, connecting with industry professionals and hotel brands. His work has also involved collaborations with government entities, including U.S. Customs and Border Protection.

    A Development Manager with strong communication skills, Harvey excels in business development and relationship building. He holds a Bachelor of Science in Architecture from the University of Texas at Arlington and is a licensed Architect in Texas. A lover of family, baseball, and golf, Harvey considers both Dallas and Denver his home.